Entrepreneurs making a difference and Changing the World.
A letter was written to Michael D Haines
Dear Michael: I challenged myself recently and landed myself a part-time job at a local Bottle Return-it facility. My doctor had told me for years that because of having been diagnosed with Bipolar Disorder, he said that I would never be able to return to the work force. I have proved him wrong and my new boss says that I’m just as
good as anyone else for the job. I’m fast and efficient for a 51 year old man.
I am very grateful to you for
“your advice to challenge myself. Thank you so much, Mike, for your inspiration. You’re a great man!” ~ James Tobin
View Mikes personal website: http://www.MichaelDHaines.com
Michael’s Mission Statement
I will help you as well your managers and their teams see the world from a totally different perspective. He shows them how to connect more meaningfully with an ever-growing demographic.
Michael will give a brief run down on some stats from Statistics Canada on how consumers with challenges are growing to be a larger segment of your market. Michael also believes that if you alienate a person with a challenge in a given party, that party may consist of six other people. You have lost the chance to serve the other five people in that party as well. “Have you ever calculated the revenue of a customer?”
If you own a pub, that one customer might spend $200.00 per month, and you do the math over the year. Multiply that by six and you will have the kind of damage one untrained person could do to your business.
I have heard some pretty shocking things about customer revenues, and they can be vicious. Give a customer bad service or create a bad experience for him/her and they will tell 25 people about it. Remember our six patrons at your pub, well, if that holds true then you have lost a further one hundred and fifty people visiting your pub. And that is just because your staff was not properly trained in how to provide quality service.
WHY SHOULD BOOK MICHAEL?
THE DISABILITY FALLACY
In my mind, I do not have a disability, however, society has placed a label on me, and many others, who were born with challenges.
We all have challenges.
Some are more pronounced than others, and I will go further to say that if you don’t have a challenge, you aren’t living the best life that you can live.
All human beings need challenges in order to grow and be better. I will show you how to leverage challenges to make your life or business the best it can be.